Frequently Asked Questions

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EY ENVY:
 

EyEnvy products enhance the natural look of your eye area. The serum provides length, fullness, thickness and darkness to your own natural lashes. It is made in Australia, vegan & cruelty free.
 

Here we answer some of the FAQ’s about using EyEnvy and we’ve included some useful information about the products too.

 

Q: How do I apply EyEnvy?

Firstly, ensure that the eyelid is clean.  Shake the ingredients in the bottle, remove the excess product from the tip of the wand by stroking it on the neck of the bottle 3 times.  Apply EyEnvy to the lash line as you would an eyeliner, starting from the interior to the exterior area. Do not double dip. Apply only in the morning every day for 3 months, and then apply every other day to maintain results. Do not apply to bottom lashes.
 

Q: What if I have sensitive eyes?

We recommend usage every other day for sensitive eyes. It may take a little longer, but you will achieve results.  We recognize that EyEnvy is not for everyone. If you are sensitive or allergic to any of the listed ingredients, then EyEnvy is probably not for you.

Q: When will I see results?

Typically, most individuals start seeing results within 4-6 weeks. Full results are achieved within 3 months.  Everyone’s results may vary based on factors like age, sex and application frequency. You may also experience varying results if you are taking medication that affects your hormonal system.
 

Q: How do I maintain my long lashes?

After daily use of EyEnvy for 3 months we recommend applying the conditioner every other day.  For sensitive eyes apply the conditioner every third day and progress as sensitivity declines.
 

Q:  I wear lash extensions; can I use this product?

Yes! Because the product is applied to the skin and not the lashes, it will not interfere with the bond of the glue.  Be sure to wait 48 hours after your full-set or refill to allow the glue to adhere well. Many Lash Technicians recognize the benefits of using a lash conditioner with extensions.  The benefits of adding vitamins to the root of your lashes help to strengthen the bulb, preventing the hair follicle from prematurely falling (due to the extra weight of an artificial lash). With the added length and volume EyEnvy gives your natural lashes, the technician can successfully increase lash placement. It is recommended to apply EyEnvy every other day while you are wearing lash extensions.
 

Q: How long does a tube of EyEnvy last?

A 3.5ml tube of EyEnvy will last well past 6 months, when applied every day for 3 months and then every other day for maintenance. Once opened, the formula will remain active for 9 months.  Unopened, a tube of EyEnvy is good for 18 months – the expiry date can be found on the base of the tube.
 

Q:  Can I wear contact lenses when using EyEnvy?

Yes. We recommend inserting contact lenses approximately 15 minutes after applying EyEnvy.
 

Q: Is EyEnvy safe during pregnancy and/or breastfeeding?

EnEnvy has not been tested in all situations; therefore, we do not recommend using EyEnvy during pregnancy or breastfeeding.
 

Q:  My eyes are irritated, itchy, or red from the product. What should I do?

The skin surrounding your eyes is highly sensitive.  As mentioned earlier, certain individuals may be sensitive to one or more of the ingredients in EyEnvy.  Please take special care in following the application procedure. A high percentage of irritation for most people is due to overuse or over application of the product.  If mild or moderate redness or irritation occurs, discontinue use of the product temporarily until symptoms subside, and contact us about a return/refund.
 

Q:  I noticed some skin discolouration where I apply EyEnvy, should I be concerned?

Some customers have noted a slight darkening of the skin on the eyelid where they have applied EyEnvy over a prolonged period of time.  Generally, this will naturally fade with discontinued use of the product
 

Q:  Can I use EyEnvy on my eyebrows?

Yes. EyEnvy may significantly improve the density of the brows.  Always keep in mind that if there has been any evidence of past trauma to the brow area, such as scar tissue, hair will not grow.
 

Q:  Why is it better to apply EyEnvy in the morning?

When used in the morning the eye’s lacrimal glands are more active, sensitivity is reduced leading to a healthier experience with the product.

 

Q:  Can I apply makeup after using EyEnvy?

Yes! You can use all forms of makeup after applying EyEnvy.  We suggest that you first apply EyEnvy to a clean lid and let dry for approximately 2 minutes. You can then apply makeup as usual, including mascara.
 

Q:  Can I buy EyEnvy online?

EyEnvy cannot be bought online.  Please contact us to purchase!
 

Q:  Are there any treatments available that will enhance my EyEnvy results?

A Lash Lift is the perfect complimentary treatment to have whilst using EyEnvy. We recommend using EyEnvy for 4-6 weeks before having a Lash Lift, as increased length and volume will enhance the result.